Payment Protection
As with all e-commerce websites, we collect personal information from you when you shop online at footprintbooks.com.
The information that we gather from you when you place an order on our website is used only to improve the service that we can offer you. We are committed to using the information in the following ways:
- To process your order as effectively as possible.
- To make your shopping experience with us in the future as quick and simple as possible.
- To inform you of Footprint offers that we think may be of interest to you.
Customer Service
We are constantly striving to provide the best possible service to our customers. If you have any queries about your order or about our products, if you would like to comment on our website, or if you would like to make a complaint, please do not hesitate to contact us at
e-mail: wwwinfo@footprintbooks.com
telephone: +44(0)1225 469141
This information is needed to process your order and to inform you of any delays or problems. It is also occasionally used to send you details of new book releases and special offers/promotions (from both ourselves and partners).
Payment is handled through a secure third party, Paypoint.net (previously Secpay) to ensure your information is protected to the highest standards. Footprint does not hold any credit card information on it’s own systems.
Data Protection
Footprint will never pass your details on to a third party for marketing purposes. We may however periodically include details of offers from other companies within our e-mail communications.
We comply to the 1998 UK Data Protection Act.
Cookies
Cookies make the interaction between users and websites faster and easier. The Footprint website uses cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to login repeatedly.
Cookies can't read information saved on your hard drive, nor can they be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.
